CipherX Frequently Asked Questions

Yes. CipherX is built to support startups, small businesses and growing teams that need practical security, IT and digital expertise without the cost or complexity of a large internal department.

Yes. Our packages are designed for small-business budgets and can grow with you. Starter begins at $299/month, Growth begins at $599/month and Scale is custom-quoted around your requirements.

Yes. We provide cybersecurity and managed IT together, helping you reduce risk while keeping devices, accounts, cloud tools and day-to-day technology working reliably.

Yes. CipherX builds modern websites and applications, and also provides AI solutions and creative services. We can support a focused build or coordinate it with your security and IT needs.

Yes. Your first consultation is free. We use it to understand your business, priorities and current challenges, then recommend a practical next step.

Package scope depends on your team and priorities. It may include cybersecurity guidance, managed IT support, account and device protection, ongoing maintenance, advisory time and digital-service support. We confirm inclusions before work begins.

Yes. Websites, apps, assessments, setup projects, AI solutions and creative work can be scoped as one-time engagements. Ongoing support is available when it adds value.

Yes. We can combine services or create a custom Scale plan for more complex environments, larger teams or specialized requirements.

Contract terms depend on the service. We explain the scope, timeline, monthly commitments and cancellation terms clearly in your proposal before you approve anything.

Submit the consultation form, then we schedule a conversation to understand your goals and current setup. We identify priorities, recommend an approach and provide a clear proposal for approval.

Starter plans begin at $299/month and Growth plans begin at $599/month. Scale plans and one-time projects are custom-priced based on scope, complexity, users, systems and timeline.

Start times depend on urgency, scope and current availability. After the consultation, we will provide a realistic schedule and identify any information or access needed from your team.

We define scope and pricing before work begins. If your requirements change, we discuss the impact and get approval before adding out-of-scope work.

CipherX focuses on small and growing businesses throughout Toronto and the Greater Toronto Area. Many services can also be delivered remotely, depending on the engagement.

Yes. We use remote support where it is fastest and most practical, with on-site service arranged when the work requires a physical visit.

Email support@cpxs.ca, call +1 (206) 837-1232 or use the contact page. To discuss a new project or support plan, request a free consultation.